Operations Supervisor

Position Type: Full Time

Office Location: Newtown Square, PA

Versalus Health is an innovative, rapidly growing physician-led organization that provides hospitals with next-generation solutions focused on the intersection of utilization management, revenue cycle, and compliance. The company has a vibrant culture that strives to promote a positive work/life balance while focusing on helping hospitals improve revenue integrity and compliance. Come be a part of the Versalus team and positively change healthcare!

Job Description & Responsibility

  • Supervise a team of appeal coordinators and support staff
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Monitor employee productivity and quality assurance; provide constructive feedback and coaching as needed
  • Monitor and ensure staffing is appropriate to meet our client’s needs
  • Responsible for resolving issues and serving as a link between coordinators and upper management
  • Interact with hospital clients over the phone and electronically
  • Other responsibilities as requested by management

Qualifications and Skills Required

  • Proven experience as a supervisor or relevant role
  • Excellent communication and interpersonal skills
  • Outstanding organizational and leadership skills
  • Refined ability to delegate responsibilities and provide leadership and training to key personnel
  • Excellent critical thinking skills
  • Ability to provide strategic thought to process improvement or standardization
  • Confidentiality
  • Strict adherence to HIPAA/HITECH compliance

Education & Experience

  • High School Diploma or equivalent required
  • Bachelor’s degree preferred
  • Experience working with Salesforce and/or hospital EMR’s
  • Business Analyst and/or Project Management experience preferred
  • Healthcare experience preferred
  • Proficient in relevant computer applications such as MS Office, accurate keyboard skills

 Physical Requirements:

May be expected to sit at a desk for long hours.  Repetitive movement of hands and fingers – typing and/or writing. Occasional standing, walking, stooping, kneeling or crouching. Ability to reach with hands and arms, talk and hear. Exert up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Versalus Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

Apply for this Position
  • This field is for validation purposes and should be left unchanged.

« back to all job opportunities