Appeals Coordinator – Letter

Position Type: Full Time

Office Location: Newtown Square, Pa

Versalus Health is an innovative, rapidly growing physician led organization that helps hospitals manage their compliance and performance needs nationwide. The company has a vibrant culture that strives to promote a positive work/life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.

Job Description and Responsibility:

  • Management of the denials process through the Versalus proprietary system
  • Completing internal Appeal Escalation tasks and managing the Appeal Dashboard
  • Must feel comfortable extracting data through multiple systems
  • Formatting of completed appeal letters
  • Management of printing and shipping tasks for appeal submission
  • Interact with payers over the phone and electronically
  • Cross trained on various functions within the department such as case entry support, Peer to Peer support and appeals support
  • Other responsibilities as requested by management


  • Attention to Detail
  • Thoroughness
  • Ability to work in a fast-paced environment
  • Works Independently but also a Team Player
  • Extremely organized and action oriented
  • Confidentiality
  • Strict adherence to HIPAA/HITECH compliance

Education & Experience:

  • High School Diploma or equivalent required
  • Bachelor’s degree preferred
  • Thorough understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines
  • Prior experience of accessing hospital EMRs and Payer Portals preferred
  • Proficient in MS Word and Excel
  • Accurate keyboard skills
  • Ability to lift objects up to 15 lbs for shipping purposes

Physical Requirements:

May be expected to sit at a desk for long hours.  Repetitive movement of hands and fingers – typing and/or writing. Occasional standing, walking, stooping, kneeling or crouching. Ability to reach with hands and arms, talk and hear. Exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Versalus Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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